Last updated: January 5, 2026
By accessing this website or engaging with my services, you agree to the following terms.
Nature of Services
I provide coaching, consulting, facilitation, training, and speaking services. These services are educational and supportive in nature and are not therapy, legal advice, medical advice, or crisis intervention.
Emotional Safety & Shared Responsibility Clause
My work may invite reflection, learning, and emotional responses, especially when engaging topics related to trauma, systems harm, identity, or lived experience. I approach this work with care, grounding, and trauma-informed practice.
Participants are encouraged to engage at their own pace and to prioritize their own wellbeing. While I work to create supportive and respectful spaces, I am not responsible for individual emotional outcomes beyond the scope of the services provided. Participants are responsible for seeking additional support if needed.
No Guarantees
While I bring professional experience, lived experience, and care to all work, results will vary. I do not guarantee specific outcomes.
Client Responsibility
You are responsible for your own decisions, actions, and outcomes. Any guidance provided is offered as support, not instruction.
Payment & Scheduling
Payment is required prior to services unless otherwise agreed in writing
Missed sessions or late cancellations may not be refunded but can be rescheduled
Rescheduling requests must be made with reasonable notice
Specific cancellation or refund policies may be outlined in service agreements or booking confirmations.
Intellectual Property
All materials, tools, templates, and content provided through this website or my services remain my intellectual property unless otherwise stated.
You may not reproduce, distribute, or share materials without written permission.
Confidentiality
I respect confidentiality within professional and ethical boundaries. However, confidentiality cannot be guaranteed for information shared electronically or in group settings.
Testimonials, Quotes & Media Use
Any testimonials or quotes shared on my website or materials are used with permission and may be anonymized to protect privacy. I do not share identifying details without consent. Feedback will not be edited to maintain transparency.
Code of Conduct
I reserve the right to refuse or discontinue services if behavior is harmful, disrespectful, or violates stated values or boundaries.
Limitation of Liability
To the fullest extent permitted by law, I am not liable for any direct, indirect, incidental, or consequential damages resulting from use of this website or participation in services.
Termination
Either party may end services at any time. Outstanding fees remain due unless otherwise agreed.
Changes to These Terms
These terms may be updated at any time. Continued use of the website or services indicates acceptance of the revised terms.
Governing Law
These terms are governed by the laws of the state in which I primarily conduct business.
Contact
Questions regarding these Terms of Service can be directed to:
Email: communityconsulting@jaelange.com
The information on this website is for educational and informational purposes only and does not constitute legal, medical, or therapeutic advice.